HBF GROUP offers efficient and reliable international ocean freight booking services, leveraging its global logistics network and professional shipping team. We are dedicated to meeting the diverse needs of our clients, providing customized shipping solutions for a wide range of cargo volumes and types. Whether it’s bulk shipments or small consignments, we ensure that your goods are transported safely and punctually to ports worldwide.

Our ocean freight services cover major ports globally, including popular trading regions such as Southeast Asia, North America, South America, and Australia. HBF GROUP maintains long-term partnerships with leading shipping lines, allowing us to allocate space flexibly. We can ensure reliable booking services for our clients, even during peak shipping seasons, guaranteeing smooth cargo dispatch.

Our shipping team comprises experienced logistics experts who are well-versed in international shipping regulations, trade terms, and port operations. From the port of origin to the destination, our team monitors the cargo’s transit status, handling any potential issues such as vessel delays or port congestion. This ensures that clients can stay informed about their shipments at all times, reducing uncertainty and risks.

We understand that each client’s cargo type, shipping requirements, and budget are unique. Therefore, HBF GROUP provides tailor-made ocean freight booking solutions. Based on the nature, volume, weight, and delivery deadlines of your goods, we design the most optimized shipping routes and methods. Whether it’s general cargo, dangerous goods, refrigerated cargo, or oversized items, we offer professional packaging advice, transportation arrangements, and insurance services to ensure the safety and compliance of your shipments.

Leveraging our self-developed logistics intelligent platform, HBF GROUP offers smart ocean freight booking services. Clients can track their shipments in real-time, monitor vessel movements, and access cargo tracking information through the platform. It also supports open API integration, allowing clients to incorporate shipping data into their own supply chain management systems for seamless and efficient management.

Clients can contact HBF GROUP via phone, email, or online customer service to inquire about our ocean freight booking services. Our customer service representatives will record detailed information about the cargo, including the port of origin, destination, estimated dispatch date, and cargo characteristics. Based on this information, we will provide a preliminary assessment of the shipping plan and costs.

After understanding your requirements, our shipping team will develop a detailed ocean freight booking plan. This includes vessel information, shipping routes, estimated transit times, cost breakdowns, and insurance recommendations. Once the client confirms the plan, we will sign a transportation contract to clarify the rights and obligations of both parties.

Upon contract signing, HBF GROUP will proceed with the booking operation according to the client’s preferred shipping schedule and shipping line. Our specialists will maintain close communication with the shipping line to ensure successful space reservation and obtain the booking confirmation and related documents. Meanwhile, we will arrange inland transportation to ensure that the cargo reaches the port of origin on time.

Once the cargo arrives at the port of origin, HBF GROUP will assist with customs declaration, inspection, and other procedures. We will then oversee the loading of the cargo onto the vessel. During transit, our team will continuously monitor the vessel’s progress and keep the client informed about the cargo’s status, ensuring that the client is always aware of the shipment’s location and estimated arrival time.

Upon arrival at the destination port, HBF GROUP will assist with customs clearance (if applicable) and arrange inland transportation or warehousing services. We ensure that the cargo is delivered safely and punctually to the consignee, completing the entire ocean freight booking service process.

HBF GROUP strictly adheres to international shipping standards and operational procedures to ensure the safety and integrity of your cargo during transit. We maintain good relationships with shipping lines and port operators, enabling us to handle any anomalies promptly and ensure timely delivery of your goods.

We optimize shipping routes, allocate space efficiently, and negotiate favorable shipping rates to help you reduce transportation costs. Our professional team will provide the most cost-effective shipping plan based on your budget and requirements, ensuring that you achieve cost savings without compromising on service quality.

At HBF GROUP, we prioritize customer satisfaction. Our customer service team is available 24/7 to answer your questions, address complaints, and gather feedback. We regularly follow up with clients to improve our services continuously and enhance customer satisfaction.

Senior Consultant: Mr. Su
Contact Number: +86 15360670369
WeChat: 15360670369
WhatsApp: +86 15360670369
Email: devinso@126.com